Ember Advisors

What we do

Nine specialist capabilities that support public and social sector clients across the full policy and delivery lifecycle.

Strategy and Advisory

Evidence-based strategic advice for public and social sector organisations, grounded in policy context and the evidence for change.

Data Strategy and Enablement

Helping organisations realise the value of the data they already hold  to unlock its potential and establish the necessary guardrails to protect it.

AI Enablement

AI and digital adoption for the public sector, grounded in governance, security and data sovereignty requirements.

Advanced Analytics and Machine Learning

The full spectrum of analytical technique, from descriptive reporting to machine learning deployed at national scale.

Population Modelling and Forecasting

Demand forecasts, population models and scenario analysis that inform how programs are designed, funded and adjusted.

Fraud and Compliance Analytics

Analytics that detect risk, support integrity oversight and inform treatment decisions defensibly and proportionately.

Data Engineering and Platforms

The pipelines, platforms and integrations that turn raw administrative data into analysis-ready assets.

Reporting, Dashboards and Visualisation

Digital reporting designed around the decisions it supports and not the data that happens to be available.

Process Refinement and Automation

Process mapping, workflow redesign and automation that ensures human effort is focused on what matters most.

The policy lifecycle

Nine capabilities, four stages of work.

Government work moves through the same four stages. Most engagements span several of them, and the nine capabilities apply in different combinations.

01
Strategy

Setting the direction. Data and AI strategies, operating models, business cases, and the framing of reform and transformation initiatives.

02
Policy Design and Modelling

Shaping the work. Forecasting demand, modelling populations, analysing scenarios and building the analytical evidence base before programs are designed.

03
Operational

Running the work. Dashboards and reporting, data engineering and pipelines, process automation, and analytical prioritisation.

04
Outcomes Measurement

Measuring the work. Evaluation and outcomes measurement using advanced quantitative methods and linked data.

Where each capability applies
Capability StrategyPolicy designOperationalOutcomes measurement
Strategy and Advisory
Data Strategy and Enablement
AI Enablement
Advanced Analytics and Machine Learning
Population Modelling and Forecasting
Fraud and Compliance Analytics
Data Engineering and Platforms
Reporting, Dashboards and Visualisation
Process Refinement and Automation
Directly applies: Highly relevant for the stage Indirectly applies: Supports or feeds the stage Not applicable

Recent public work.

NSW Department of Communities and Justice
Strategy
NSW Department of Communities and Justice

Developing a whole-of-state family violence data strategy

Ten-year cross-agency data strategy developed through consultation with more than 100 stakeholders across 10 agencies, guiding collection, performance monitoring, and reporting across the domestic, family, and sexual violence system.

Australian Government Department of Health, Disability and Ageing
Operational
Department of Health, Disability and Ageing

Modernising the data backbone of a $2 billion primary care program

Automating data processes, developing operational dashboards, and supporting annual reporting for a major Commonwealth program spanning 31 regional primary care networks across Australia.

NDIS Quality and Safeguards Commission
Outcomes and integrity
NDIS Quality and Safeguards Commission

Risk indicators for disability scheme oversight

Development of risk indicators and market risk assessments to support scheme oversight and integrity.

Strategy and Advisory

Evidence-based strategic advice for public and social sector organisations, grounded in policy context and the evidence for change.

What we deliver
Strategic planning for divisions, programs and organisations
Operating model design and organisational redesign
Business case development and economic appraisal
Program evaluation and outcomes measurement
Example questions and how we address them
“What is the strategic problem we are actually solving?”
We test the assumptions behind the brief with your senior stakeholders and reframe the problem, so the work targets the decision that matters rather than the one first described.
“What is the case for change, and what will it cost?”
Business cases and economic appraisal that size unmet need, cost the options, and set out funding scenarios a central agency will accept.
“How do we set up to deliver it, and know whether it worked?”
Operating model design that names roles and decision rights, paired with evaluation and outcomes measurement that tests whether the reform delivered.
THE OPTIONSTHE ONE WORTH TAKINGOUTCOME

Data Strategy and Enablement

Helping organisations realise the value of the data they already hold  to unlock its potential and establish the necessary guardrails to protect it.

What we deliver
Data strategy and roadmap development
Data governance frameworks and operating models
Data sharing and access arrangements
Data capability uplift and training
Example questions and how we address them
“We hold a lot of data. Where should we invest first?”
A costed, sequenced roadmap that ranks initiatives by value and feasibility, so the first year of investment is defensible.
“Who is accountable for this data, and under what rules?”
Governance frameworks and operating models that assign stewardship, classify holdings, and set the guardrails for use.
“How can data better inform the decisions we make?”
A data strategy built backwards from the decisions your executive actually makes, identifying the holdings, capability and reporting that would sharpen them.
COMPETING PRIORITIESRANKED ANDSEQUENCEDData quality upliftGovernance and accessSelf-serve reportingOBJECTIVENOWNEXTLATER

AI Enablement

AI and digital adoption for the public sector, grounded in governance, security and data sovereignty requirements.

What we deliver
AI strategy development, including prioritisation of AI and non-AI initiatives
Responsible AI governance and assurance frameworks
AI solution design and implementation, from proof of concept to production
Example questions and how we address them
“Where can AI genuinely improve outcomes?”
An AI strategy that separates the use cases with real value from the ones that only demonstrate well, sequenced against your data and capability.
“How do we adopt it without creating unacceptable risk?”
Responsible AI governance and assurance covering security, data sovereignty, human oversight, and the evidence you will need under scrutiny.
“What does a working solution actually look like here?”
AI solutions designed and implemented in your own environment and tested against real cases — generative systems such as document intelligence, agentic workflows, and machine learning models in production.
GOVERNANCE AND ASSURANCEPOLICY CORPUSRETRIEVEANSWER

Advanced Analytics and Machine Learning

The full spectrum of analytical technique, from descriptive reporting to machine learning deployed at national scale.

What we deliver
Machine learning and predictive modelling
Linked dataset analysis at national scale
Natural language processing and text analytics
Statistical testing and evaluation
Example questions and how we address them
“Can we find the signal in the data we already collect?”
Predictive and machine learning models built on your administrative data, tuned to the decision they inform.
“What can we learn by joining datasets we hold separately?”
Linked dataset analysis at state and national level to unlock cross-system insights, supported by rigorous quality and privacy handling assurances.
“Is the effect we are seeing real?”
Statistical testing and evaluation — including free text analysed through natural language processing — that establishes what the data can and cannot support.
SIGNALMILLIONS OF ADMINISTRATIVE RECORDS

Population Modelling and Forecasting

Demand forecasts, population models and scenario analysis that inform how programs are designed, funded and adjusted.

What we deliver
Demand forecasting at regional, state and national scale
Scenario, sensitivity and microsimulation modelling
Cost projections and financial sustainability analysis
Workforce demand and supply modelling
Example questions and how we address them
“How much of this service will be needed, and where?”
Demand forecasts at regional, state and national scale, built from population projections and observed utilisation, including the workforce required to meet them.
“What will this reform cost, and who will it reach?”
Cost projections and microsimulation that trace a policy change through to the people affected and the financial position over time.
“What if our assumptions are wrong?”
Scenario and sensitivity analysis showing which assumptions actually move the result.
COST /IMPACTDELTAWITH INTERVENTIONSTATUS QUOTODAYOUTCOMETIME

Fraud and Compliance Analytics

Analytics that detect risk, support integrity oversight and inform treatment decisions defensibly and proportionately.

What we deliver
Risk detection models and algorithms
Provider and participant risk profiling
Risk prioritisation and triage frameworks
Automated decision tools for risk treatment
Example questions and how we address them
“Where is the risk in a program this size?”
Risk detection models and provider or participant profiling that surface patterns that are difficult to identify manually.
“Which of these cases are worth acting on?”
Prioritisation and triage frameworks that rank cases by risk and likely return, so finite compliance effort goes to the right places.
“Can we defend how this decision was made?”
Automated decision tools built for proportionality and explainability.
PRIORITISED QUEUEPOPULATIONMost of the population is doing the right thing.

Data Engineering and Platforms

The pipelines, platforms and integrations that turn raw administrative data into analysis-ready assets.

What we deliver
Data pipeline design and automation
Data platform and warehouse design
System integration and interoperability
Data linkage, matching and quality controls
Example questions and how we address them
“Why does every report start with manual data wrangling?”
Designed and automated pipelines that take raw administrative data to analysis-ready.
“Will our platform hold up as demand grows?”
Platform and warehouse design sized for the analytical load you expect and the security and sovereignty rules you operate under.
“Can we trust the numbers coming out of it?”
Linkage, matching and quality controls built into the pipeline, ensuring you get the same set of numbers each time.
SOURCE SYSTEMSANALYSIS-READYVALIDATETRANSFORM

Reporting, Dashboards and Visualisation

Digital reporting designed around the decisions it supports and not the data that happens to be available.

What we deliver
Executive and leadership dashboards
Program monitoring and oversight reporting
Interactive digital reports and self-service analytics
Public-facing reporting and transparency tools
Example questions and how we address them
“Can leadership see how the program is actually tracking?”
Executive dashboards built around the decisions your leaders make, showing the few measures that should change what they do next.
“How do we monitor delivery and meet our reporting obligations?”
Program monitoring and oversight reporting that serves internal management and statutory reporting from the same trusted source.
“Can people answer their own questions without asking us?”
Interactive, self-service analytics and public-facing reporting designed for people who are not analysts.

Process Refinement and Automation

Process mapping, workflow redesign and automation that ensures human effort is focused on what matters most.

What we deliver
Process mapping and current-state analysis
Workflow redesign and optimisation
Automated reporting and document generation
AI-enabled task automation
Example questions and how we address them
“How much of this work still has to be done by hand?”
Process mapping and current-state analysis that quantifies the manual effort and shows where it accumulates.
“Where should we redesign rather than automate?”
Workflow redesign that removes steps first, so you are not automating a process that should not exist.
“What can we automate safely?”
Automated reporting and document generation, and AI-enabled task automation where the task is repetitive and the output is checkable.
ONE PROCESS, NINE STEPSAUTOMATED — SEVEN STEPSHUMAN JUDGEMENT — TWO STEPSThe judgement steps are the point. Everything around them stops costing people time.
How we work

Our approach.

We blend analytics and management consulting toolkits, adapting our approach to each project's needs. Our work is guided by collaboration, precision, and a commitment to achieving the best outcomes for our clients.

Collaboration

We build relationships with clients and stakeholders, working together to achieve shared goals and successful outcomes.

Quality

We uphold excellence in all deliverables and services, maintaining high standards and continuous improvement.

Capability Building

We enhance client teams' data and analytics capabilities through growth, development, training, mentorship, and resources.

Communication

We utilise a toolkit of consulting techniques to communicate results, create compelling presentations, and craft professional documents.

If you're shaping a decision that matters to the public, let's talk.

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